What to Expect, Every Step of the Way
Getting Started
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If your child's difficulties are affecting their daily functioning (i.e., school, friendships, sleep, family relationships) or if you've noticed a significant change in their mood, behaviour, or wellbeing that hasn't resolved on its own. You don't need to be in crisis to start therapy. In fact, earlier support often means fewer sessions and better outcomes. If you're unsure, a free consultation is a good place to start — we can talk through what you're noticing and whether therapy might help.
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No referral is needed—you’re welcome to self-refer. If you’re thinking about therapy for yourself or your child, feel free to reach out directly to get started.
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Initial appointments typically last about 80 minutes. Depending on the age of the child, the intake session may be scheduled as a parent-only meeting to gather important background information. During this session, we’ll take time to get to know you and your child, explore your main concerns, and work together to set clear treatment goals and develop a tailored plan.
You’re welcome to bring any previous psychological assessments, treatment reports, or other relevant documents that might help us better understand your child’s needs.
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That’s completely normal, especially if this is your first time in therapy. There’s no pressure to have the “right” words—we’ll take the time to get to know each other at your pace. For younger clients, we might use drawing, play, or games to help them feel more comfortable. Most people find that after a session or two, things begin to feel much more familiar and safe.
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This is very common! A few things that can help: keep the framing low-key and neutral rather than making it a big deal, involve them in the decision where possible (letting them have some input on timing, format, or even which therapist to see), and try to frame therapy as something that will help make things feel easier and less stressful. Many kids warm up once they're in the room — the first session is often much easier than anticipated. If reluctance is significant, I recommend booking a parent consultation. We can brainstorm ways for parents to use strategies that I would typically implement thereby support your child “indirectly” in the therapy process.
Scheduling
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Cornerstone Family Psychology is located at Suite 125 – 2210 2nd Street SW, Calgary, in the Mission neighbourhood. I offer free parking. Street parking also is available nearby, and the location is accessible by transit. Virtual appointments are also available province-wide for families across Alberta.
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The number of sessions recommended can vary based on the concerns you’re addressing, your treatment goals, and what feels right for you. We’ll talk more about this during your first appointment to tailor the plan to your needs.
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Yes, absolutely — we understand that things come up. You will receive a full refund if you provide at least 48 hours notice.
Appointments canceled with less than 48 hours’ notice, or missed without notice, will be billed at the full session rate.
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Yes—virtual (telepsychology) sessions are available and can be just as effective as in-person therapy for many concerns. Children and teens often adapt well to virtual sessions, especially in the comfort of their own home. Some families choose a mix of virtual and in-person sessions, and that’s perfectly fine too.
That said, virtual care isn’t the best fit for every situation. Depending on a client’s age, needs, and other factors, we may recommend that some or all sessions take place in person. I’ll work with you to find the option that feels both supportive and effective.
Approach & Confidentiality
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My approach is flexible and evidence-based. I draw from a range of methods including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotion-Focused Family Therapy (EFFT), transdiagnostic approaches, and mindfulness-based strategies. These tools are always tailored to your family's goals, values, and specific needs.
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Yes—in many cases, parent involvement is encouraged.
Depending on your child’s age, comfort level, and your own preferences, parents may attend all or part of the session. We’ll discuss what feels most helpful and adjust as needed to best support your child or teen.
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Yes, all the information shared in therapy is kept strictly confidential.
The only exceptions are rare situations where disclosure is required by Alberta law—these will be reviewed with you at your first appointment.
Sometimes, collaborating with other healthcare providers can be helpful for your child’s care. If that ever becomes relevant, we’ll request your written consent before sharing any information.
Please note: there may be a fee for written letters or treatment summary reports, if requested.
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Therapy looks different for everyone, but over time you’ll likely notice a shift in how you feel about the concerns that brought you in. You may feel more confident, more equipped to cope, or simply more at ease in daily life.
We’ll regularly check in about your progress and goals, and when the time feels right, we’ll talk about ending our work together in a way that feels supportive and empowering.
Still have questions? Reach out through the contact page — I’d be happy to help.
Fees & Insurance
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Session fees are listed on the Rates page. I offer a free 20-minute consultation for families who are considering getting started and want to ask questions before committing.
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Yes! I offer direct billing to most major insurers. Just let me know which insurance provider you’re with and I’ll take care of it.