Website Privacy Policy

Privacy Policy
Cornerstone Family Psychology Inc.

Cornerstone Family Psychology Inc. is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information. A copy of this policy is available upon request.

Information We Collect via Our Website

We collect basic personal information — such as your name, phone number, and email address — through the contact form on our website. This information is collected only when voluntarily submitted and is used solely for the purpose of contacting you about services in which you have expressed interest.

Our website is hosted on the Squarespace platform. Squarespace is a U.S.-based company, and your data may be stored on secure servers located outside of Canada. You can view Squarespace’s full privacy policy here: https://www.squarespace.com/privacy. If you prefer not to transmit personal information through our online form, you are welcome to contact us directly by email.

Use of Cookies

Our website may use cookies to help identify and analyze website traffic and usage. Cookies do not collect personally identifiable information. You can set your browser to accept or decline cookies, or to notify you when a cookie is being requested. Disabling cookies may impact the functionality and user experience of our website.

Use of Google Analytics

We may use Google Analytics to understand website usage patterns. Google Analytics collects demographic and interest data via cookies, but it does not identify individuals personally. For more information, please review Google’s privacy policy. If you prefer not to have your data collected by Google Analytics, you may install their opt-out browser add-on.

Use of Third-Party Tools and Services

If you use third-party services such as online booking, intake forms, or video conferencing tools linked through our website, your information may be governed by their respective privacy policies. We recommend reviewing those policies before submitting personal information.

Email and Communication Consent

By contacting us through the website, phone, or email, you consent to receiving communications related to your care, including appointment confirmations and responses to inquiries. You may withdraw this consent at any time by contacting our office.

Privacy Considerations for Children and Youth Clients

When working with children or adolescents, we collect personal information only with the consent of a parent or legal guardian, as required by applicable privacy laws. Information shared by minors is handled with the same level of confidentiality and protection as adult client information.

Safeguarding Personal Information

Cornerstone Family Psychology Inc. takes all reasonable steps to protect the confidentiality and security of personal information, consistent with its sensitivity. Information submitted through our contact form is retained only as long as necessary to fulfill the purposes for which it was collected or for business purposes. We make every effort to prevent unauthorized access, loss, misuse, or disclosure of personal information.

In the event of a privacy breach that poses a real risk of significant harm, we will notify the Office of the Information and Privacy Commissioner of Alberta, as required by law.

Privacy Warning

While we are committed to maintaining the security of the information we collect, no internet-based data transmission can be guaranteed to be 100% secure. By using our website, you acknowledge and accept this risk.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will take effect immediately upon being posted to our website. If we make material changes, we will post a notice on the website so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Questions or Concerns

If you have any questions or concerns regarding the collection, use, or disclosure of personal information by Cornerstone Family Psychology Inc., or wish to access your own information, please contact: Dr. Chelsea Durber at drchelsea@cfpsychology.ca.If you a re not satisfied with our response, you may contact the Information and Privacy Commissioner of Alberta:

Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 - 6 Avenue SW
Calgary, Alberta T2P 3W2
Phone: 403-297-2728
Toll-Free: 1-888-878-4044
Email: generalinfo@oipc.ab.ca
Website: www.oipc.ab.ca